Privacy Policy
Last Updated: 2026
This Privacy Policy explains how khoai.co.uk ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal information in connection with our website and services relating to Grosvenor Casino affiliate content.
Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, telephone number, and postal address when you voluntarily submit forms or contact us.
- Technical Data: Internet Protocol (IP) address, browser type, operating system, pages visited, time spent on pages, and referral sources.
- Cookies: Persistent and session-based cookies that track your interactions with our website and affiliate links.
- Usage Data: Information about how you interact with our content, links, and promotional materials.
How We Use Information
We use the information collected for the following purposes:
- To provide, maintain, and improve our website and services.
- To track affiliate commissions and conversions from Grosvenor Casino referrals.
- To conduct analytics and understand user behaviour patterns.
- To personalise content and recommendations.
- To comply with legal obligations.
- To communicate with you regarding updates or changes to our services.
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Used to monitor site performance and user engagement.
- Affiliate Tracking Cookies: Used to attribute conversions to Grosvenor Casino and calculate commissions.
- Marketing Cookies: Used to deliver targeted content and advertisements.
You may opt out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website contains links to third-party websites, including Grosvenor Casino and other affiliate partners. We are not responsible for the privacy practices, policies, or content of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of personal data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data (subject to legal exceptions).
- Right to Restrict Processing: Request limitation of how we process your data.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to certain processing activities, including marketing.
- Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by applicable law. Affiliate tracking data is typically retained for up to 90 days. You may request deletion of your data at any time, subject to legal obligations and business needs.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or require further information about our data practices, please contact us at:
Email: [email protected]
Website: khoai.co.uk
We are committed to resolving any concerns regarding your privacy. If you are not satisfied with our response, you may lodge a formal complaint with the Information Commissioner's Office (ICO) at ico.org.uk.